Foreword
The corporate policy provides the binding framework for the actions of our research institution. It is based on the principles of scientific excellence, integrity, and social responsibility, and establishes the foundation for sustainable and impact-oriented research. The research facility is open to all interested parties on equal terms. The selection, use, and provision of the facility are based on objective, transparent, and factually justified criteria in order to ensure equal opportunities and equal access conditions for all.
Its contents serve as guidance for strategic decision-making and as a benchmark for reliable and cooperative collaboration with academia, industry, and society.
Independence and neutrality
RTA acts impartially at all times and its employees are bound to confidentiality.
The company as such and the personnel employed are free from any undue commercial, financial, or other influences that could compromise the integrity of their testing and calibration activities.
The management does not issue any technical instructions that could lead to incorrect reports, certificates, or expert opinions. The correct content of a report, certificate, or expert opinion is determined using recognized methods and is scientifically verifiable.
Corporate Social Responsibility
The management takes its responsibility for society and the environment as well as the health of its employees and all persons involved in business processes and undertakes to avoid and minimize the risk of injuries and illnesses.
In addition to the economical use of resources, the management is committed to continuously improving energy-related performance. More energy-efficient products and services are to be preferred in the procurement process.
Management relies on intensive dialogue with the public to build trust through active communication. The unique research facility is made available to the public on a limited basis. All relevant persons within the RTA's sphere of influence are informed about the safety and health protection framework conditions applicable within the organization.
Employees
The professionalism and experience of our employees are essential factors for the success of our company. Consulting employees on important issues that affect them is part of management's responsibility. In addition to ongoing training, we promote the satisfaction and motivation of our employees and managers. This is based on a team-oriented management culture, varied work, and consideration of family circumstances.
To promote women in technical professions, female applicants are given preference over equally qualified male applicants.
Discrimination in any form has no place in the company.
Research and development
The technical equipment and services offered are based on the latest scientific findings and are constantly being further developed through participation in research and development projects.
Meeting customer requirements
RTA supports its customers in optimizing and ensuring the quality of their products. Meeting customer requirements is our top priority when it comes to improving customer satisfaction. Quality assurance and the further development of our services are important factors in this regard.
Legal, regulatory, and normative requirements
The management commits itself and the entire organization to complying with applicable legal and other requirements. If tests are subject to a standard, this standard will be complied with.
Cost coverage
As a research institution, RTA operates on a cost-covering, non-profit basis.
Improvement
The management is committed to maintaining, further developing, improving, and ensuring compliance with the quality management system. The management is obliged to provide the information and resources necessary for this and for achieving the company's goals.
Suppliers
In the context of procurement and design-related activities, emphasis is placed on compliance with all internal quality criteria regarding occupational safety, environmental protection, and energy efficiency, as well as requirements for maintaining long-term business relationships with primarily regional suppliers.
Data protection
The protection of confidential information and the customer's property rights is guaranteed within the company, as is protection against the loss of relevant data. As the responsible party, RTA also undertakes to handle data sensitively, above all to protect the interests of natural persons.
